Terms and Conditions
Medivention is a trading style of Genesis Group Solutions Ltd. (hereafter cited as Medivention)
.
Effective Date: May 25, 2025
These Terms and Conditions govern your use of the Medivention website and services. By accessing or using Medivention’s website or services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By using Medivention’s services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, you must not access or use Medivention’s website or services.
2. Services Provided
Medivention acts as a facilitator, connecting clients with healthcare specialists for consultations, assessments, and related services. Medivention does not provide medical advice, diagnosis, or treatment. All medical decisions and care are the sole responsibility of the healthcare provider and client. Medivention does not guarantee the quality, suitability, or outcome of any services provided by third-party healthcare professionals.
3. User Eligibility and Conduct
You must be at least 18 years old or have parental/guardian consent to use Medivention’s services. You agree to use the website and services lawfully and respectfully, refraining from any activity that could harm, disrupt, or compromise the integrity or security of Medivention, its users, or its providers. Any misuse, unauthorized access, or fraudulent use of the services is strictly prohibited.
4. Client Responsibilities
You are responsible for providing accurate, current, and complete information when using Medivention’s services. You must ensure that any information you share with healthcare providers is truthful and up-to-date. You are responsible for all communications and interactions with providers arranged through Medivention.
5. Fees and Payment
Where applicable, you agree to pay all fees for services as specified at the time of booking or engagement. Payment terms and methods will be communicated clearly prior to confirmation of services. Medivention reserves the right to update fees and payment terms at any time.
6. Cancellation and Refund Policy
Cancellations and refunds are subject to the terms agreed upon at the time of booking. Please refer to our separate Cancellation and Refund Policy for details. Medivention reserves the right to charge cancellation fees where applicable.
7. Limitation of Liability
Medivention is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or reliance on information provided by healthcare providers. Medivention is not responsible for any actions, omissions, or negligence of healthcare providers, nor for any loss or injury resulting from medical care or advice received. Use of the website and services is at your own risk.
8. Privacy and Data Protection
Medivention is committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your information.
9. Intellectual Property
All content, trademarks, logos, and intellectual property on the Medivention website are the property of Medivention or its licensors. You may not copy, reproduce, distribute, or create derivative works from any content without express written permission.
10. Third-Party Links and Content
Medivention’s website may contain links to third-party websites or content. These are provided for convenience only and do not constitute endorsement. Medivention is not responsible for the accuracy, legality, or content of external sites.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
12. Changes to Terms
Medivention reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page and are effective immediately upon posting. Continued use of the website or services constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at ben.elsom@genesisgroupsolutions.com.
By using Medivention’s website or services, you acknowledge and agree to these enhanced Terms and Conditions.